Information is the key for the increase of customer trust in the digital world. Those were the words of the European Commissioner for Consumer Affairs Meglena Kuneva during the presentation of the platform “Guideline for consumers in the digital world”.

As a result of the initiative of the European parliament to explain the rights of consumers in the digital world, the online guideline with practical advice YouGuilde was created. The guideline is multilingual, and explains all the questions concerning customers in a “Question and Answer” format. Everything is explained in an accessible manner.

The official opening of the website will take place on May 5th in Strassbourg. The European Commissioner for Information, Society and Media will arrive in Bulgaria especially for the guideline’s presentation. Commissioner Kuneva will also be present.